Résumé Package Questions
What is the cancel/refund policy for résumés?
When you purchase a résumé package, Victoria will immediately start to work on your professional documents. If you want to cancel your order before receiving your final documents, call or email Victoria. Victoria will then email you any work she has completed on your documents, and will refund your payment minus $250 per hour for every hour of work she completed on your project (documents, calls, emails). There are no refunds on résumé packages after the final documents have been sent to a client. If you would like anything changed on your final documents, please call or email Victoria within a week of receiving them and she will work with you to ensure your complete satisfaction.
Other Questions
How much do the Ace Your Interview services cost?
Prices for services are listed on the website. If you would like to hire Victoria LoCascio for a speaking engagement, please call the office (857.600.ACES) or email Victoria to discuss your needs.
What forms of payment do you accept?
The secure website system accepts Visa, Master Card, Discover, American Express, and PayPal.
Do you offer payment plans?
Yes! Ace Your Interview has partnered with PayPal Credit to offer qualifying clients 6 months of no interest financing on Ace Your Interview purchases. Select the PayPal Credit option during the checkout process.
May I purchase your services by phone?
For security reasons, online purchase is required.
Do you guarantee that I will get a job if I use your services?
Victoria cannot guarantee interviews or jobs for various reasons (e.g. she doesn’t control the effort that a client will make in obtaining an interview or job, and she doesn’t know if a client is following her strategies and advice).
I have a question that wasn’t answered here.
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