Résumé Package Questions
What is the cancel/refund policy for résumés?
When you purchase a résumé package, Victoria will immediately start to work on your professional documents. If you want to cancel your order before receiving your final documents, call or email Victoria. Victoria will then email you any work she has completed on your documents, and will refund your payment minus $250 per hour for every hour of work she completed on your project (documents, calls, emails). There are no refunds on résumé packages after the final documents have been sent to a client. If you would like anything changed on your final documents, please call or email Victoria within a week of receiving them and she will work with you to ensure your complete satisfaction.
Other Questions
How much do the Ace Your Interview services cost?
Prices for services are listed on the website. If you would like to hire Victoria LoCascio for a speaking engagement, please call the office (857.600.ACES) or email Victoria to discuss your needs.
What forms of payment do you accept?
The secure website system accepts Visa, Master Card, Discover, and American Express. If you’d like to use PayPal, please email Victoria and she will send you a link to purchase.
May I purchase your services by phone?
For security reasons, online purchase is required.
Do you guarantee that I will obtain a job if I use your services?
Victoria cannot guarantee interviews or jobs for various reasons (e.g. she doesn’t control the effort that a client makes in obtaining an interview or a job, and she doesn’t know if a client is following her strategies and advice).
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