Résumé Package Questions
What is the cancel/refund policy for résumés?
When you purchase a résumé package, we will immediately start to work on your professional documents. If you want to cancel your order within 7 days of ordering (before receiving your final documents), call or email our office. We will then email you any work we have completed on your documents, and we will refund your payment minus $250 per hour for every hour of work we completed on your documents. There are no refunds on résumé packages after the final documents have been sent to a client. If you would like anything changed on your final documents, please call our office and we will work with you to ensure your complete satisfaction.
Other Questions
How much do your services cost?
Prices for our services are listed on our website. If you would like to hire Victoria LoCascio for a speaking engagement, please call our office (857.600.ACES) to discuss your needs.
What forms of payment do you accept?
Our secure system accepts Visa, Master Card, Discover, American Express, and PayPal.
Do you offer payment plans?
Yes! We have partnered with PayPal Credit to offer qualifying clients 6 months no interest financing on Ace Your Interview purchases. Select the PayPal Credit option during the checkout process.
May I purchase your services by phone?
For security reasons, online purchase is required.
Do you guarantee that I will get a job if I use your services?
We cannot guarantee interviews or jobs for various reasons (e.g. we don’t control the effort that a client will make in obtaining an interview or job, and we don’t know if a client is following our strategies and advice).
I have a question that wasn’t answered here.
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